Task

Your department is getting bigger. Recently three new employees have been recruited, in their offices they lack of some stationary stuff. The janitor has also required to purchase some extra goods for the office. You have to solve this situation as soon as possible.

You have to divide the class into groups of three or four people. Once the groups formed you have to choose one of the following business letter types. Your group will have to write the letter format chosen.

Letter Type	Assignment
Inquiring	Write a letter to UK Office Direct, a stationary supplier company, asking for info about their products and prices. Ask for catalogues, brochures, payment conditions and available discounts.
Placing an Order	Write a letter to UK Office Direct, a stationary supplier company, placing an order for cartridges, staples and staplers, and filing cabinets for three new office rooms. Also, some janitorial stuff is needed (one janitor trolley, Kleenex tissues, and a soap dispenser).
Complaining	UK Office Direct has sent the goods you ordered (see Placing an order letter description for the goods) a week later than expected. Moreover, the goods are damaged and in bad conditions. Complain about this situation, the delay and the faulty goods, and ask for a refund.

Once each group finishes its letter, these should be given to the teacher. The letters have to be exchanged among letter type groups. For example, if your group has written an inquiring letter this has to be exchanged with another inquiring letter group; your teacher will take care of this. Your task will consist in assessing and evaluating your partners group's letter following the business letter evaluation rubric and using the correction symbols sheet.

The third activity of Purchasing from your Desk! Webquest is an oral presentation about the steps followed in order to write your business letter, and a sample of the final version. For the oral presentation you have to use visuals such as a PowerPoint presentation among others.